Using a custom success page after a donation

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Using a custom success page after a donation

By default, after making a donation a donor will be forwarded to the address of the donation form and will see the success message that has been set-up in the settings instead of the form.

However, the FundraisingBox also offers the possibility of forwarding donors to a fully customised thank-you page that you have placed on your website. The setting for this can be found in the advanced settings of your donation form under Success Page > Custom Success Page.

FundraisingBox Spendenformular Einstellungen Eigene Erfolgsseite

Enter the URL address of your custom thank you page into the field, e.g. https://www.exampleorganisation.org/thanks.html.

So that you can directly contact and thank your donor personally for their donation, we have made it possible to attach a few parameters to the address. These include:

  • %amount%
  • %salutation%
  • %title%
  • %first_name%
  • %last_name%
  • %company_name%
  • %country%
  • %fb_transaction_id%
  • %fb_project_id%
  • %fb_project_name%
  • %fb_item_id%
  • %fb_item_name%
  • %fb_type_id%
  • %interval%
  • %email%
  • %wants_newsletter%
  • %prepay_pay_text%
  • %prepay_due_date%
  • %prepay_bank_name%
  • %prepay_iban%
  • %prepay_bic%
  • %token%
  • %donation_custom_field_ [ID]%
  • %person_custom_field_ [ID]%

You can even name the parameters yourself in which the values are to be written.

Examples:

https://www.exampleorganisation.org/thanks.html?amount=%amount%&title=%salutation%&name=%first_name%&surname=%last_name%

https://www.exampleorganisation.org/thanks.html?euro=%amount%&name=%first_name%%20%last_name%&project=%fb_item_id%

https://www.exampleorganisation.org/thanks.html?amount=%amount%&tracking=%donation_custom_field_123%

Transaction via REST-API for the thank-you page:
https://www.exampleorganisation.org/thanks.html?token=%token%

 

Important instructions:

  • For a corporate donation only %company_name% is set, while %salutation%, %first_name%, and % last_name% are not. 
  • Project IDs can be found in Settings > Projects.
  • IDs of the payment methods (fb_type_id) with which the donation was made: 
    3 = PayPal
    5 = Klarna
    8 = manual SEPA direct debit
    11 = EPS bank transfer
  • Item IDs (fb_item_id) can be found in Settings > Donation Form > Button Generator.
  • Possible interval values: 0,1,3,6,12.
  • %country% contains the country code of the person's main address, for example, "DE" for Germany.
  • IDs of your custom fields can be found in Settings > User-Defined Fields
  • %email%, %donation_custom_field_ [ID]%, and %person_custom_field_ [ID]% are not available in every FundraisingBox plan.
  • This setting is not available for the Facebook donation form and the peer-to-peer fundraising campaigns.

 

Please note that this function is not available in every FundraisingBox plan.

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