The Google Authenticator extension is a two-factor authentication app that provides an extra layer of security for your FundraisingBox account. This means that in addition to your login data (e-mail address + password) you must also enter an automatically generated one-time password.
Stolen login data will therefore be completely useless without a one-time password. But you should keep using strong passwords, of course.
What do you need?
You don't need to have a Google account. Generating single-use passwords works without transferring data.
Enable the Google Authenticator extension
under Settings > Extensions > Security. Click “Establish connection.” Check the box and click “Link now.”
If you don't see the extensions, it is possible that you don't have the required user privileges. In this case, please contact the FundraisingBox account owner.
All users have the ability to use Google Authenticator on their profile. To activate the respective user, go to Settings > My Profile and select the Checkbox “Protect account with Google Authenticator” (1).
You will see a QR code (2) and a hidden code (3),as well as a field for the Google Authenticator code (4).
Please leave the browser window open and get your smartphone. Install the Google Authenticator app on your smartphone. It can be found in the respective app store, viz. Google Play (Android) or App Store (Apple), by searching for “Google Authenticator”.
Important: There are two ways to link the Google Authenticator app to your FundraisingBox:
After installing the Google Authenticator app and an optional barcode scanner app, you will need to set up Google Authenticator as described below.
Make sure that the time settings on your smartphone are correct and synchronized with the network operator. The most common problem when using a two-factor authentication arises from the smartphone's time settings not being accurately set.
Google Authenticator app deletion or loss of Smartphone
Important: When setting up the two-factor authentication, you should write down the hidden code (3)so you can retrieve it if you lose the smartphone or delete the app. Please note that you will no longer have access to your account if the app is deleted or the smartphone is lost.
As a FundraisingBox user, you will need to contact the FundraisingBox account owner should any of these occur. The account owner will be able to edit the access settings and disable the Google Authenticator extension in the profile.
If, as a FundraisingBox account owner, you have deleted the Google Authenticator app or lost your phone, please contact our support team via our contact form .
Online URL: https://support.fundraisingbox.com/article/connecting-google-authenticator-with-the-fundraisingbox-440.html